Quality Assurance

• We have homegrown tools for review management, bug tracking etc. Our testers are experienced in QTP, QC, Load runner and Winrunner.
• Periodic audits are conducted using our ProcessAssure tool.

Development Processes that Comply with ISO 9001:2008

• We have a detailed documented process that complies with industry best practices and ISO 9001 standard.
• This is ensured using internally as well as procured tools, and defined roles to ensure the implementation in each project.

ISO 20000:2005 Compliance for Services

• The services are delivered using industry standard ticketing tools, configured to meet the standards.

Information Security

• We understand that all our customers’ businesses want their proprietary data to be secured. Be it your IP, critical data, or any other data, we deal with each with required security measures.
• The network is protected with proxies and firewalls provided by Tier 1 vendors. USB access is selectively provided as required by business.
• Our processes comply with ISO 27001 requirements.

Business Continuity

• We undertake several measures to make sure that the customer is least affected by even worst of the disasters. Primarily this is taken care of by(1) the cloud way of working (2) relying on tier one vendorsOur practices meet ISO 25999 requirements.

Certification / Assessment:

• We are geared up for following certifications in 2012
  • ISO 9001, ISO 20000
  • ISO 27001, BS 25999